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Maui Motorhome Rentals and Britz 4X4
Rentals
- Terms and Conditions of Rental
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1
November 2009 – 31 October 2010
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The following is a summary of the rental conditions, please note
that all prices are quoted in South Africa Rand (ZAR) and Namibian
Dollars (N$). Rates and or conditions are subject to change without
notice.
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RATES
are NET and non-commissionable
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Standard Rates include
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Unlimited kilometres
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Living equipment as stipulated in equipment list
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Full water tank and gas bottle(s)
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Roadside assistance
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Road Map
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Camping Guide
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VAT (14% South Africa, 15% Namibia)
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Standard CDW with R30 000 bond
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Rates are subject to change in accordance with changes to government
taxes.
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ADDITIONAL CHARGES
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One-way fees R/N$ 3500
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Country surcharges R/N$ 4 000
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Airport / hotel transfer R/N$300 (40 km radius, one-way)
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Public holiday / Sunday surcharge R/N$ 350
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Toilet cleaning fee R/N$ 350
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Additional driver fee R65 per driver
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Full fuel tank – cost plus 10% administration fee
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- Collision
Damage Waiver (CDW)
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CDW covers you for
accident and specified damage and
does not cover for negligence. Your CDW option covers you only for
points listed. Your bond will be refunded to you by head office
within 14 working days, provided there is no damage to the vehicle
or third-party property.
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If the vehicle is returned to the agreed location, on time and in
good order the bond will be refunded without deduction. Deductions
will be made to cover any damage to the vehicle, third party
property, the emptying of the toilet tank (if applicable R350), plus
items lost or damaged
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- Standard
CDW (bond ZAR/N$ 30 000)
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Standard CDW has a bond of ZAR/N$ 30 000 which applies in the event
of any accident damage to either the MAUI or BRITZ vehicle or third
party property. Irrespective of fault, liability will be ZAR/N$
30 000.
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A security bond of ZAR/N$ 30 000 will be taken on vehicle
collection. The security bond is payable by cash or credit card.
Credit cards accepted are – VISA, MasterCard, Amex or Diners.
Should the bond be paid by credit card the amount will be debited to
your account immediately, any currency fluctuations are not the
responsibility of MAUI or BRITZ.
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The following options are available to you to reduce your bond:
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- CDW 1
(upgrade from Standard CDW)
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ZAR/N$ 180 per day – Maui Motorhomes
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ZAR/N$ 190 per day – Britz 4X4 Rentals
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This option will reduce your bond to ZAR/N$ 15 000.
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- CDW 2
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ZAR/N$ 290 per day – Maui Motorhomes
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ZAR/N$ 365 per day – Britz 4x4 Rentals
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This option REDUCES THE BOND to ZAR/N$ 5 000; irrespective of fault;
your liability will be ZAR/N$ 5 000.
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- CDW 2
covers the following –
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any overhead and under body damage
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replacement or repair costs to 2 tyres and rims
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replacement or repair costs to 1 windscreen only
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all costs associated with the towing and recovery of the vehicle
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replacement and repair costs to radio/cassette/CD player
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accident damage
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CDW 3
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This is only available through your travel agent.
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This option REDUCES THE BOND TO ZERO.
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CDW 3 covers the following
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all costs associated with the towing and recovery of the vehicle
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repair/replacement costs for windscreen
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replacement or repair costs to tyres and
rims
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accident damage / overhead and underbody damage
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repair costs to radio/cassette/CD player
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additional driver fee
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Sunday / Public Holiday surcharge
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Exclusions to your CDW
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- The renter
will be fully liable for any damage to the MAUI or BRITZ vehicle or
third party vehicle in the following circumstances –
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water damage/water submersion (including salt water)
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fire damaged caused due to negligence
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wilful damage – any damage caused as a result of negligence. Wilful
damage includes but is not limited to –
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1.
driving under the influence of drugs or alcohol
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2.
driving on restricted roads or in restricted areas
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3.
sitting or standing on the bonnet or the roof of the vehicle
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4.
damaging the gearbox due to incorrect use of the clutch/handbrake
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5.
seizing an engine due to incorrect use of vehicle or supplements
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6.
failure to stop driving when a dashboard warning light indicates a
problem
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7.
incorrect use of diff-locks and/or transfer cases, i.e. driving on
tar roads with electronic diff-locks engaged
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8.
falling asleep or driver’s fatigue
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9.
driving on the wrong side of the road
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PERSONAL INJURY
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Personal Injury is not covered by vehicle insurance, personal travel
insurance is strongly recommended.
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ACCIDENTS
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Not all Southern African vehicles are insured and it is also NOT
compulsory to be insured against third party property. It is
therefore at times impossible to recover from these drivers, even
through the legal system. LIABLITY MUST NOT BE ADMITTED NOR ANY OF
SETTLEMENT MADE.
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Accidents must be reported within 24 hours to the head office of
MAUI and BRITZ and to the police and an accident report must be
given to the return branch
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If the rental vehicle is involved in an accident and is not
driveable, a replacement vehicle, if available, may be collected
from the closest branch
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If the hirer requires a replacement vehicle to be delivered due to
an accident, then these charges will be for the hirer’s account
(R/N$ 5 000). If the hirer is unable or unwilling to take a
replacement vehicle, no refunds for early termination will apply
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No refund of rental days lost will be considered during the period
in which a replacement vehicle is being organised
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Should there be no replacement vehicle available, no refund for lost
rental days will be considered
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Should the hirer continue with a replacement vehicle then a new
rental agreement needs to be entered into where payment of another
CDW and bond conditions will apply. Your first CDW 3 contract
through your agent cannot be renewed.
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Damage costs are established by a quotation of repair from MAUI and
BRITZ panel beaters and are substantiated by a report from a duly
accredited Loss Assessor. No negotiation will be entered into in
relation to these costs
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MAUI and BRITZ reserve the right to apply the above conditions as
they deem fit.
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INFRINGEMENTS
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MAUI and BRITZ reserve the right to charge the hirer after the term
of the rental for –
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Any traffic or parking fines. An additional amount of R 350 for
administration purposes will be added to the amount of the fine
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Any damages and accidents that we have not been made aware of on the
return of the vehicle
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VALUABLES
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The hirer is responsible for insurance of personal property. To
avoid possible theft, valuables should not be left in the vehicle.
In major cities, it is advisable to leave the vehicle in a caravan
park and utilise public transport or tours to visit the inner city.
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SAFETY
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Vehicles are built on light truck chassis and do not have the
road handling abilities of a car. The following caution must be
taken –
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Consideration for the condition of the road and the weather
conditions; it is more difficult to control a vehicle on
unsealed roads. Please note a Maui motorhome is not designed to
drive on unsealed roads and damages (interior and exterior) may
occur.
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Keep within the speed limit, not exceeding 100 km/h on sealed
roads and 60 – 80 km/h on unsealed roads
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It is strongly recommended that driving at night be avoided;
wandering animals often stray onto the roads
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VEHICLE HANDOVER
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Your vehicle is handed over to you without fuel unless you have
requested it. Upon return no refund for excess fuel will be
authorized. Should your vehicle be changed over at any time no
refund for fuel will be given.
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VEHICLE CONDITION
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A pre-rental vehicle inspection will be required to be made by the
hirer on collection of the vehicle. The vehicle shall be deemed to
be in good order, condition and repair and properly filled with oil
and water, unless otherwise indicated in the vehicle condition
report.
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RENTAL DURATION
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Minimum rental is 5 days and 15 days for collection/return in
Botswana, Zimbabwe or Zambia. When calculating the number of days,
the day of collection is counted as day one regardless of collection
time. The day of return is counted as the final day.
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MULTIPLE RENTALS
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Motorhome and car rentals with MAUI and BRITZ in Australia, New
Zealand and South Africa can be combined to qualify for long-term
rates, if the rental is within a three month period, i.e. one 14 day
rental plus one 7 day rental qualifies for 21+ day rate.
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SEASON CHANGE
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The daily rental rate that applies on the date of pick up will be
the applicable rate for the duration of the rental regardless of any
season change during the term of the rental.
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CHANGE OF VEHICLE
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MAUI and BRITZ reserve the right to substitute a comparable or
superior vehicle should the requested vehicle not be available due
to unforeseen circumstances. This shall not constitute a breach of
contract and does not entitle the hirer to any refund.
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BRANCH HOURS FOR PICK UP and DROP OFF
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Branches are located in Johannesburg, Durban, Port Elizabeth, Cape
Town, Windhoek, Maun, Harare and Victoria Falls. Office hours are
Monday – Friday from 08h00 – 16h30. Outside of office hours
collections and returns are by arrangement only. All branches are
closed on Christmas Day (25 December).
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LICENCE
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A valid non-endorsed driver’s licence is required; an international
licence is preferred.
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MINIMUM AGE
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Drivers must be 21 years or older
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ROAD RESTRICTIONS
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Vehicles may be taken into South Africa’s neighbouring states but
are not allowed into Angola or Malawi. All insurance cover is void
if vehicles enter prohibited areas.
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MAUI and BRITZ reserve the right, at its sole discretion, to
restrict vehicle movements in certain areas due to adverse road or
weather conditions, political situations or any other reason.
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REPAIRS
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Minor repairs up to the value of R/N$ 1 000 may be effected without
authorisation and will be reimbursed upon presentation of
receipts.
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For Major repairs, over R/N$ 1 000 authorisation with an
authorisation number must first be obtained from MAUI and BRITZ head
office in Johannesburg.
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Faults with the radio, air conditioning, refrigerator or microwave
are not classified as breakdowns; no refunds will be made for repair
time on these items.
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PETS
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No pets are permitted in any vehicles.
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PAYMENT
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Full payment is required on the day of collection.
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EXCHANGE RATE/CURRENCY VARIATIONS
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All credit card transactions are conducted in South African Rand.
Due to exchange rate fluctuations there could be some variance in
any amount refunded compared to the amount initially charged. No
liability is accepted for any variance in this regard.
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If a credit card is presented as payment, the credit card holder
will be jointly and severally liable as the hirer.
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REFUNDS
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unlikely event of a refund, this will be done according to the
applicable agent rates and not the advertised per day rate.
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CANCELLATION FEES
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If cancelled 25+ days prior to pick up No charge
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If cancelled 6 - 24 days prior to pick up 25% of total
rental rate
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If cancelled 0 – 5 days prior to pickup 50% of total
rental rate
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If vehicle is returned early, for any reason, no refund will be
considered for the rental or insurance.
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RESERVATION / VEHICLE CONFIRMATION
- Maui and
Britz reserve the right to upgrade a client to another vehicle
category without prior notice. This does not constitute a breach of
contract or non-performance.
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DISCLAIMER
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Vehicle illustrations and text in any brochure are only indicative
of the vehicle. Variances in the vehicle(s) offered may occur due
to modifications and/or upgrades to the vehicle design or brand. Our
vehicles are not older than 3 cycles.
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THE HIRER AGREES THAT HE/SHE HAS READ THESE TERMS
AND CONDITIONS AND ACKNOWLEDGES ACCEPTANCE THEREOF BY HIS/HER SIGNATURE TO THE RENTAL
AGREEMENT.
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